Refund policy

Return and  Replacement Policy

At 3DWORLD1, customer satisfaction and product quality are important to us.

We offer a 7-Day Replacement Policy for eligible products.

Customers must contact us within 7 days from the date of delivery if they receive:

A damaged product
A defective product
An incorrect product
A product with missing parts/components
Replacement Requirements

To request a replacement, please provide your Order ID, registered contact details, clear photographs of the product, and an unboxing video where reasonably required to verify transit damage, missing components, or an incorrect item.

After verification, if the product is eligible, we will arrange an appropriate replacement subject to product availability.

Replacement Is Not Applicable For

Replacement may not be provided where the product has been damaged after delivery due to misuse, accidental damage, improper handling, unauthorized modification, or normal wear and tear.

Replacement may also not apply solely for minor layer lines, small support marks, minor surface variations, or slight colour differences that are normal characteristics of the 3D printing process.

Custom-made and personalized products are generally eligible for replacement only when they arrive damaged, have a significant manufacturing defect, are materially different from the approved customization, or where otherwise required by applicable law.

Important

This is a replacement policy and not a general return/refund policy for change-of-mind purchases.

Where replacement is approved but the same product is unavailable, 3DWORLD1 may offer an alternative resolution, including a refund where appropriate or required under applicable law.

Replacement Support:

Email: 3dworld1220@gmail.com
Phone/WhatsApp: +91 9274120331